Terms & Conditions

Effective Date: 7 September 2026
Last Updated: 7 September 2026

Welcome to Swissco Watch. These Terms & Conditions govern your use of https://swisscowatch.in/ and any purchase made through our website.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Swissco Watch

Swissco Watch is an online watch retailer offering watches for men and women, including casual, formal, premium, leather strap, belt strap, couple and other watch collections.

Contact Details:

Swissco Watch
Narayan Vihar, Jaipur, Rajasthan, India
Phone: +91 63770 55876
Email: swisscowatches@gmail.com
Website: https://swisscowatch.in/

2. Eligibility

By using this website or placing an order, you confirm that:

You are at least 18 years old, or are using the website under the supervision of a parent or legal guardian.
The information provided by you is accurate and complete.
You have the legal capacity to enter into a purchase transaction.

3. Products and Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images and prices displayed on the website are accurate.

However:

Actual product colours may vary slightly depending on your device or screen settings.
Product images are for representation purposes and minor variations may occur.
Product specifications may be changed or updated by the manufacturer without prior notice.
Availability of products may change from time to time.
We reserve the right to discontinue or modify any product without prior notice.

4. Product Availability

All products displayed on the website are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If an ordered product becomes unavailable after payment, we may cancel the affected order and provide an appropriate refund.

5. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers and discounts at any time without prior notice.

The price applicable to your order will be the price displayed at the time of successful checkout.

If a product is mistakenly listed at an incorrect price due to a technical, typographical or system error, we reserve the right to cancel the order and provide a refund for any amount already paid.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order will be considered accepted once we confirm the order through an appropriate communication such as email, SMS, WhatsApp or other available communication channels.

We reserve the right to cancel or decline an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Incorrect or incomplete customer information
Suspected fraudulent activity
Delivery restrictions
Technical errors
Any other legitimate business or security reason

If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method or process.

7. Payment

Payments may be processed through third-party payment gateways or other payment methods made available on our website.

Available payment options may include:

UPI
Credit cards
Debit cards
Net banking
Wallets
Other payment methods displayed at checkout

Payment transactions are subject to the terms and policies of the respective payment service provider.

Swissco Watch does not intentionally store sensitive payment credentials such as your complete card number, CVV or UPI PIN on its own servers.

8. Shipping and Delivery

Orders are shipped to serviceable locations provided by the customer during checkout.

Delivery timelines displayed on the website are estimates and may vary depending on:

Delivery location
Courier service
Weather conditions
Public holidays
Operational delays
Natural disasters
Other circumstances beyond our reasonable control

The customer is responsible for providing a correct and complete shipping address and contact information.

We are not responsible for delays caused by incorrect address details, customer unavailability or failure to respond to the delivery partner.

Please refer to our Shipping Policy for detailed shipping and delivery information.

9. Order Cancellation

Order cancellation may be permitted only before the order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return/refund procedure.

We recommend contacting us as soon as possible if you wish to cancel an order.

10. Returns, Refunds and Exchanges

Returns, refunds and exchanges are subject to our applicable Cancellation/Refund Policy.

Products may be eligible for return or replacement only when they meet the conditions specified in that policy.

Customers should inspect the package and product upon delivery and contact us promptly if the product is damaged, defective or incorrect.

For damaged products, we may request photographs, videos, packaging images or other information necessary to verify the issue.

11. Watch Warranty

Where a product is supplied with a manufacturer’s or seller’s warranty, the applicable warranty terms will be communicated with the product or on the relevant product page.

Warranty coverage may vary by product.

Warranty generally does not cover damage resulting from:

Physical impact or accidental damage
Water or moisture damage where the watch is not water-resistant
Improper use
Scratches, normal wear and tear
Damage caused by unauthorised repairs or modifications
Damage caused by misuse or negligence
Normal deterioration of straps, batteries or other consumable components, where applicable

Please refer to the warranty information supplied with the specific product for applicable terms.

12. Customer Responsibilities

Customers agree to:

Provide accurate billing and shipping information.
Use valid payment methods.
Provide a valid phone number and email address.
Inspect products upon delivery.
Use products according to their intended purpose and applicable instructions.
Not use the website for fraudulent or unlawful activities.

13. Website Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities performed through your account.

Please notify us immediately if you believe your account has been accessed without your permission.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive or unlawful activity.

14. Intellectual Property

All content available on this website, including:

Swissco Watch name and branding
Logos
Product photographs
Product descriptions
Graphics
Website design
Text
Icons
Page layouts

is owned by or licensed to Swissco Watch or its respective content providers and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish or commercially use website content without prior written permission.

15. Prohibited Activities

You must not:

Use the website for unlawful purposes.
Place fraudulent or unauthorised orders.
Attempt to gain unauthorised access to our website or systems.
Introduce viruses, malware or other harmful code.
Copy or scrape product information, images or website content for commercial purposes.
Misuse promotional offers or discount codes.
Impersonate another person or provide misleading information.
Interfere with the operation or security of the website.

16. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services or other external platforms.

The use of such services may be subject to the respective third party’s terms and privacy policies.

We may also provide links to third-party websites. Swissco Watch is not responsible for the content, security or privacy practices of external websites.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Swissco Watch shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to limit any rights available to consumers under applicable Indian law.

18. Force Majeure

Swissco Watch shall not be responsible for delays or failure to perform its obligations due to circumstances beyond reasonable control, including but not limited to:

Natural disasters
Floods
Fire
Epidemics or pandemics
Government restrictions
Strikes
Riots
War
Courier disruptions
Internet or power outages
Other unforeseen events

19. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

20. Changes to These Terms

Swissco Watch reserves the right to modify these Terms & Conditions at any time.

Updated Terms will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in Jaipur, Rajasthan, unless otherwise required by applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products or services, please contact us:

Swissco Watch
Address: Narayan Vihar, Jaipur, Rajasthan, India
Phone: +91 63770 55876
Email: swisscowatches@gmail.com
Website: https://swisscowatch.in/